Terms and Conditions
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When buying goods from Netronic you are entering into a legally binding contract. 

Export: We do not export outside of the United Kingdom. 

Delivery charges: Read the listing/quotation carefully and take note of delivery costs and 
surcharges if applicable. 
Deliveries to remote areas are likely to incur a surcharge. Please contact sales@netronic.co.uk if you 
require a delivery quote to a remote area. 

Despatch of goods: All advertised goods are held in stock and will be booked for despatch once 
cleared funds have been received. The despatch of the goods normally occurrs within 3 days of 
receiving payment, unless otherwise stated in the item listing. If there is a delay in 
despatching your goods for any reason you will be notified. 

Correspondance: Notification and messages regarding your order will come to you either via your 
email address or telephone number if supplied. 

Cancellation: You may return the item(s) unused and in the original condition within 7 days of 
receipt for a full refund. It is the purchaser's responsibility to pay for the return carriage 
costs of any cancelled purchase. 

Faulty Goods: If you receive an item that is faulty then please contact us at sales@netronic.co.uk 
stating the problem. We will endeavour to repair or replace faulty goods where possible, or else 
issue a full refund so long as the goods have not been abused, misused, neglected, used excessively 
or accidentally damaged. Please check the listing details for any warranty period. Where no 
warranty is expressly given, it is generally accepted that goods will be fit for purpose for a 
period of up to six months from the date of receipt by the customer. In the case of an item being 
returned as faulty and where the item has been in use for a lengthy period of time, it is at our 
discretion as to whether to issue a full or a partial refund. 

Taxes: Netronic is not a VAT registered company, so no VAT will be charged. You will therefore 
not receive a VAT invoice. You will receive a headed, printed invoice detailing the goods purchased, 
the purchase price and the delivery costs. 

Complaints: Please contact us at sales@netronic.co.uk or telephone 01506 668245 if you have any complaints. 

Privacy: We only hold customer details for the purpose of keeping records of our trading activities. 
Customer details will not be shared with any third parties unless required to do so by law. 
We do not send unsolicited emails. 

Cookies: We do not use cookies. 

Applicable Law: These terms and conditions shall be governed by and construed in accordance with 
the laws of Scotland. Any disputes shall be determined by the Scottish courts. 

Netronic, 32 Meadowbank Rd., Kikrnewton, EH27 8BS. 
Tel: 01506 668245 
sales@netronic.co.uk

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